Customer service

Do you have a question about a product, or a problem with your order? You can get in touch with BEAUTSY by sending an email to hello@beautsy.com.  

WEBSHOP ORDERING PROCESS

Please note that you are concluding a purchase agreement with BEAUTSY by ordering a product on this website. All prices include VAT.

1. PUT PRODUCTS IN THE SHOPPING BASKET AND GO TO CHECKOUT

You can easily follow the ordering process of our webshop by adding your product(s) to your shopping cart, using the "buy it" button. When you have finished shopping, click on the 'basket' symbol in the upper right hand corner of the screen.

2. INVOICE DETAILS

Please fill in your personal details carefully in order to enable correct shipping. Then select whether you want the shipment to be sent to your own address or to another address.

3. CHOOSE PAYMENT METHOD

You can choose between iDeal, Bancontact, credit card (Visa, MasterCard or Maestro), Bitcoin or PayPal as payment method.

4. CHECK YOUR ORDER

Before you proceed with the payment, you can check the order again. Check the total amount including shipping costs (if applicable) and check if your personal details are correct. You can also make changes to your order or add products at this stage. Is everything correct? Then click on the button 'Complete order'.

5. PAYMENT

You will now be asked to pay for your order. In case of payment via iDEAL or credit card you will be redirected to a secure environment to process your payment. Once your payment has been received, your order will be processed.

6. ORDER CONFIRMATION

As soon as we receive your payment you will receive an e-mail from BEAUTSY with the confirmation of your order. Once your package has been shipped, you will receive an email from us with shipping details such as the Track and Trace code and you can track your package full of goodies.

Contact us

Contacting details

BEAUTSY
Address Zeeburgerdijk 209-1
Zipcode 1095 AC
City Amsterdam
Country Nederland
Telephone 06 29264197
E-mail hello@beautsy.com